Hot Line: +8801755534443

Back To Top

Return & Exchange Policy:

  • If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within 2 days. Your product may be eligible for refund or exchange depending on the product category and condition.
  • Please note that some products are not eligible for a return or exchange if the product is "No longer needed".
  • The product must be unused, unworn, unwashed and without any flaws.
  • The product must include the original tags, user manual, warranty cards, freebies and accessories.
  • If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Returns & Exchange  Reasons:

  1. Delivery of a product that is damaged (physically destroyed or broken) / defective (faulty or malfunctioning) condition
  2. Delivery of a product that is incorrect (presentation different on website) / incomplete (missing parts)
  3. Delivery of a product that is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible for selected products only